Our Services

We provide businesses large and small with bespoke remote customer services to help you supercharge your sales through your ecommerce website. We are here to help you tackle your business’ pain points and make your sales processes more efficient and effective. We help you to convert more leads and with our Abandoned Cart Recovery service we can help you to rescue otherwise lost sales.

Mini E-Commerce Audit

We analyse your ecommerce website to find strengths and weaknesses. We root out what you’re doing well and what you could be doing better. Having an audit is the first step to boosting your sales and winning clients.

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E-Commerce Customer Support

You’re busy making your business work, and sometime the customer service side of business can become time-consuming and draining. Leave it up to the experts with remote ecommerce customer service plans. We can be your link to customers through your range of contact streams.

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Social Media Management

It is difficult scheduling, planning and writing new and engaging content for social media. And even more difficult if your are successful at it because of the contact potential clients will want with you. We offer social media management services, meaning you can leave the posting and scheduling to us and get on with what you do best!

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Social Media SEO Marketing

With our partners at Digital Paw Marketing Agency, we a proud to offer Search Engine Optimisation services which will get your ecommerce site ranking well organically. In addition, we can get you set up with the various ‘pay per click’ advertising streams too!

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Blog

What does an e-commerce executive actually do?

May 31, 2021

This depends on the nature of your business! If you are a sole trader, you will probably have built your business up from scratch. In which case you will be doing everything, answering the phone, replying to messages, checking emails, answering correspondence...

The growth of mobile shopping 2021

May 31, 2021

Shopping through mobile devices will continue to rise in popularity and become a larger portion of total retail sales. Consider the following statistics:- People spend around 5 hours a day on their smartphones70 percent of web traffic comes from mobile phones61...

The future of support: 5 key trends that will shape customer care in 2021

May 31, 2021

Customer expectations are rising and support teams need to catch up It should come as no surprise: customer expectations are higher than ever. As consumers, we know full well just how high our expectations are – we want quick, personal support, 24/7. In a world where...